TERMS AND CONDITIONS

Our Commitment to Secure and Transparent Payment Services

We collaborate with established, FCA-regulated payment institutions through a white-label partnership model. This means that, while you experience our branding and customer service, the essential infrastructure, currency accounts, liquidity, and legal support come from these trusted providers.

In line with FCA regulations, any funds posted to your account are safeguarded. This means your money is held in secure accounts with reputable banks or covered by insurance policies, ensuring your funds are protected in the unlikely event of insolvency, either by us or our partner institutions.

Your funds are safeguarded until they are paid out to your beneficiary. Should you require an exact breakdown of your safeguarded funds at any time, please feel free to reach out to us.

Client Funds Protection Beyond FSCS Limits
As per FCA authorisation, all client funds are held separately from operational funds. In the unlikely event of liquidation, 100% of your funds will be returned to you by the liquidator. This exceeds the protection offered by the FSCS, which typically guarantees protection up to £85k.

Additionally, our partner institutions uphold the highest standards for IT security and fund protection, ensuring both are constantly monitored and secure.